There are many reasons why Google My Business listings get suspended - and most of them are legitimate. Advertising Continue reading below So even if you Banner Design think you're not breaking the rules, chances are you're breaking the Google My Business Terms of Service (TOS) or your GMB profile wouldn't have been suspended. Now flukes happen - like making too many changes to your ad at once - which can sometimes trigger a pause. But if you take the time to carefully review your ad and the rules/guidelines, you'll probably be able to identify which rule you're breaking. Let's just look at an example. Here's a panicked business owner who reported his suspension on the Google My Business Help Forum: Suspension issue Notice how this business owner Banner Design says the suspension is "no reason" and that their listing was "suspended for no reason". Advertising Continue reading below If you dig a little deeper, you can clearly see why the listing was suspended. When asked, the business owner said that originally his business address was listed as his home address.
Per Google guidelines, you cannot display residential Banner Design addresses on Google My Business profiles. GMB with home address The owner then said that he had changed the address from the GMB listing to the address of his 'satellite' office which happens to be a Regus virtual office. Advertising Continue reading below In most cases, this is a no-no by GMB guidelines. Note that if you have a virtual office/shared office as your address, you must show Banner Design Google proof that: You rent a dedicated executive office. Your employees work in the office during the stated opening hours. You have permanent signage photos with your business name. You have photos or videos of your office entrance showing signage etc. I found out that this business owner was using a virtual office address just by doing a Google search for the physical address: Regus virtual Banner Design office address used So, as you can see from this example, even though the business owner didn't think they were breaking GMB guidelines, they were.
Advertising Continue reading below So what do you do if your ad is suspended? If your GMB profile is suspended, don't panic. The first thing you should do is read the Google My Business guidelines carefully to try to identify which rules your listing has violated Banner Design and whether your business even qualifies for a GMB profile. Some businesses are simply not eligible for a GMB profile. Once you've identified potential issues — and your business in fact qualifies for a GMB listing — you need to resolve any issues with your listing and then file a reinstatement request. Note: Do not complete more than one reinstatement application. Google My Business support will Banner Design need time to review the information you submit. When submitting your reinstatement request, be sure to explain that you have resolved the registration issues and provide proof that you are an eligible legitimate business by uploading photos of: